top of page
Frequently Asked Questions
Empowering families
We’re here to make your visit as smooth and stress-free as possible. If you have any questions at all, our team is always happy to help and guide you every step of the way

Parties
Frequently asked questions
General
Party FAQs
Special Needs Visits
Sandbox is a shared, mixed-age play environment designed for children ages 0–12. At the heart of the experience is our clean, soft indoor sand—designed for digging, building, sensory play, and imaginative exploration in a safe, climate-controlled space. It’s a community setting where families gather, connect, and enjoy open-ended play together.
To keep Sandbox safe and enjoyable for everyone:
• Help keep eyes safe by not throwing or kicking sand
• Shoes come off in sand areas and go on in bathrooms
• Parents/guardians must actively supervise children
• Only Sandbox toys are allowed—please leave outside toys at home
• Be respectful and kind to others
• Smoking or vaping must stay outdoors
Meridian: The sand is treated with Arena Klean to help maintain a clean and safe play environment for guests.
Garden City: The sand is a premium, natural, sustainably sourced material that does not require chemical treatment, chosen for its softness, texture, and elevated sensory experience.
Both locations are regularly groomed and cleaned to ensure a high standard of cleanliness.
Every child experiences Sandbox differently—and that’s not just okay, it's amazing. Families come in all shapes and sizes. Our goal is to provide a space where families can explore, play, and feel comfortable in their own way. We recommend a first time visit during a quieter time, taking things at your child’s pace, and knowing that it’s perfectly fine to take breaks as needed.
Have a Question We Didn't Answer?
bottom of page
